With today’s technology, finding the perfect tools to help you run your small business is easy. But how do you figure out what’s right for you and your company? A few types of technology are absolutely crucial for the success of your business. Here’s how to find the right technology and tools for you.
Sales technology
Is your company part of the 75% of small businesses that rely on sales to succeed? If the answer is yes, then you need to use excellent technology to help your sales agents do their job quickly and efficiently. With an outbound contact center, you’ll be able to hire agents who can focus exclusively on making outbound sales calls. With this software, you can trust automated technology to speed up the process for your agents, which will increase the number of sales they can make. The predictive and automatic dialers can make sense when an agent is about to complete a call and will dial the next potential customer. The agent is only connected to calls that have been picked up by a person, which saves the agent the hassle and time of waiting for the phone to be picked up.
When looking for sales technology, make sure you’re analyzing the effectiveness of the technology. Picking something that helps your agents make more sales and keep track of data is the right step. With the right software, your sales agents will be able to manage all your current and potential customers. Plus, they’ll be able to work from anywhere, meaning your team won’t be limited by location. If you need sales to succeed, make sure you’re finding and using the best possible sales technology.
Payroll technology
Payroll is obviously crucial to the success of your business. Without an excellent payroll system, you’ll be stuck writing checks every other week, something you really don’t have time for as the owner of a small business. It’s important that you look for business check writing software that is secure and easy to use. With online check writing software, you’ll be able to access your account from anywhere, and with same-day printing, you’ll never have to worry about late checks. This software allows you to outsource your check writing to a more reliable source, and SmartPayables offers 16 check security features. You can even track the checks after they’ve been mailed.
When you write checks from your business’s account, you leave yourself vulnerable to fraud and theft. Using a secure check-writing software means you don’t have to worry about the security of your bank account or the timeliness of your checks. Small businesses employ millions of people, so it’s important that you make sure your employees are paid on time and securely. This software will allow you to focus on other aspects of the business that are more deserving of your time.
Payment technology
For businesses that rely on in-person and online sales, you want to make sure those payments go as smoothly as possible. Consider what innovative and efficient payment technologies you could implement. This could include Apple Pay or Google Wallet, or you could use something like Square to accept in-person payments. When looking for a payment technology, make sure you take into account the fees that will be charged by the service. You’ll also want to consider whether the technology can be used both in-person and online, in case you want to sell items both ways. Whatever you choose, make sure you’ve done the research and know that it’s a secure service. The last thing you want to do is start using a fraudulent payment system.
Technology can be a huge asset to small business, but don’t forget to do your research and choose the tech that is right for you. With the perfect tools, your business will run smoother and more efficiently than ever.
